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Privacy Policy

Sherlock and Watson Ltd t/a Heat My Space – Privacy Policy

This privacy policy covers Sherlock and Watson Limited and its Web sites.
You can browse our site(s) without disclosing any personal data to us.

Privacy Policies of third party websites will apply when linked to this site.

Our website does not automatically log personal data furthermore we do not  link information automatically logged by other means with personal data about specific individuals.

Customer data we collect via contact, billing and delivery forms (name, address, email and phone) is utilised by Sherlock and Watson Ltd to communicate with interested customers about our products. Retention and use of this data is for direct customer contact ie from Heat My Space to Customer only.

When necessary we may pass on a customer name and contact details to one of our Manufacturers who may be better placed to deal with a customer’s request than we are. Except for the above noted we do not submit customer details gathered from this site to any other third party for any purpose whatsoever.

Cookies used on this e commerce site are strictly necessary for site functionality. Cookies are an aid to navigation, and to track o contents of your shopping cart. Temporary cookies apply when logging in. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes.

Sherlock and Watson Ltd t/a Heat My Space – Privacy Policy
Access to information

We will strive to always hold accurate and up to date information about you. You can gain access to information that we may hold about you by:
• Sending an email to : HeatMySpace@sherlockandwatson.co.uk
• Writing to this address : Sherlock and Watson Ltd t/a Heat My Space, Briary Barn, Moons Hill, Freshwater, Isle of Wight PO40 9RP.

  1. We shall provide you a readable copy of any personal data that we may hold about you, within thirty days of receipt of your request.
  2. The release of data will require proof of your identity, in addition the  information will only be provided at a charge of £10.00 pre-paid with your request.
  3. In instances where you find information that we hold about you to be inaccurate we will correct or delete it promptly.
  4. We reserve the right to refuse to provide a copy of any personal data held, but will give reasons for our refusal.
Sherlock and Watson Ltd t/a Heat My Space – Privacy Policy
Content:

Information displayed on our web site or other printed matter by the company is not regarded to be authoritative or certified as the best practice. Information is supplementary advice to other certified codes of practice. This website is updated regularly.

Contact Details

HEAT MY SPACE
SHERLOCK AND WATSON LTD
Briary Barn
Moons Hill
Freshwater
Isle of Wight
PO40 9RP

Office Hours: Our Customer Service Department operates from 9.00AM to 5:00PM Monday to Friday, (GMT, BST).
REGISTERED IN ENGLAND AND WALES
Registration number: 6193006
VAT No. 129 2448 09
Copyright ©  Reproduction of contents of this website strictly by permission only.